Our reputation for service is legendary. For us, it’s the backbone of our business.

We are all about looking after our customers and ensuring they continue to enjoy the investment they’ve made long after it’s left the showroom.

And our services aren’t limited to people who have purchased from us, if you have a hot tub or swim spa and need some help, we are here for you too.  Below are the main services we offer, but if you’re unsure, get in touch anyway – if we can help, we will.

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Spa Servicing

Keeping up with regular service and maintenance for your Hot Tub or Swim Spa is key to extending its lifespan, just like you would with a car.

Picture the intricate network of pipes, securely joined joints, and the mix of electrical and mechanical components – it becomes evident that your Hot Tub is susceptible to various potential issues.

Engaging in routine maintenance is a fantastic approach to catching problems early on, such as pinpointing minor leaks that could evolve into more significant damages, potentially leading to higher repair expenses over time.

Hot Tub Servicing

Maintenance

Life can get hectic, and remembering to schedule regular check-ups for your hot tub may not be at the top of your to-do list. That’s where our comprehensive maintenance plan comes in handy. We take care of everything, from the suggested periodic drain down and cleaning, ensuring your hot tub remains safe and pristine.

Our dedicated team will make four visits within a 12-month period (or three visits for swim spas), all scheduled at your convenience. This way, you can relax knowing that your spa is in professional hands, allowing you to enjoy it without the hassle of maintenance worries.

A vacuum hose inserted into the central floor jet of a hot tub and set in reverse so it is blowing all the jets clear. Water is captured mid air in bubbles and globules.

Relocation

Whether you’re relocating your tub just a short distance or across several hundred miles, count on us to handle the job with utmost safety and efficiency. Our commitment extends to providing personalised customer service and excellent communication throughout the process.

When it comes to moving house, we understand the stress involved. Let us take care of your spa relocation, so you can focus on other aspects of your move without the added worry of what to do with your beloved hot tub.

A hot tub, wrapped and ready to go, sits on a trailer ready to be hitched to a Hot Tubs Oxfordshire van

Repair

We specialize in out-of-warranty repairs for a variety of major brands – think Jacuzzi, Arctic Spas, Artesian, Hydropool, Sundance, and more.

Whether your spa requires a quick fix or you’re contemplating a complete makeover, we’ve got your back.

With our wide network of contacts and suppliers, we aim to restore your Hot Tub to optimal functionality as swiftly as possible so you can return to relishing your spa experience.

An AC clamp meter being used to diagnose a fault

Initially spoke to these guys over the phone for some advice around water care as I was struggling to get the chemicals right. Absolutely no hesitation in talking me through what I needed to do before I was even a customer of theirs. I’ve since had a full service done and I’m really happy with how well my fairly old tub has come up. Can’t recommend them enough, Carla and Kenny are so helpful, reliable and offer a great all round service. 5 Star from start to finish!

ClaireF