Our reviews

Had a wonderful experience with Hot Tubs Oxfordshire. The team are professional, knowledgeable and courteous. Kieran and Barry got our long neglected hot tub up and running and Kieran was kind enough to give a detailed tutorial. The company is great with follow up queries and questions. So refreshing to have repairs and work done on the day they were scheduled without excuses or delays. Excellent!

Bushra Ahmed

When our old hot tub broke I reached out to Carla and Kenny and they worked overtime to help us get a replacement in place. Amazingly they turned it all around in less than a week!! The installation went smoothly and as a result we had some extremely happy kids over the half term holiday!! It is a great company to deal with and they always go the extra mile to make sure you have everything that you need. I can highly recommend them and we are extremely happy with the Hot Tub they recommended. Thanks again Carla and Kenny and the team at Hot Tubs Oxfordshire.

Andrew Sales
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Outstanding experience with Hot Tubs Oxfordshire. The install team Kieron and Barry were very professional and friendly. The service and attention to details, maintenance advice and guidance on running the hot tub was invaluable and an overall awesome experience for us. Absolutely no hassle whatsoever getting the tub into the right spot. We are are very pleased we managed to find such a good reliable company for our hot tub purchase.. Thank you everyone we dealt with at Oxfordshire hot tubs.

Allen Family
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We have had an outstanding experience working with Kenny and the team at Hot Tubs of Oxfordshire. They were recommended by a friend and from our first visit to the showroom right through to install the team have been great to deal with. We are very happy with the quality of the products and the install. Highly recommended!

L Broyd

Hot tub was installed a few weeks ago and enjoying every moment when having a dip! The team at Hot Tubs Oxfordshire have provided fantastic service and are extremely professional. I would very highly recommend. Thank you.

Cathy Charles
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Absolutely incredible service! We had a hot tub for the week. Seem less delivery and collection, with clear instructions on how to get the most out of our hot tub and keep it clean and warm!

Debbie McIntosh
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Excellent customer service, went above and beyond to get me a heating element for a hot tub today! Even tho all engineers were off this weekend. Highly recommend & will be my first point of contact for future issues. Thank you

Imogene May

The service and support from Hot Tubs Oxfordshire was superb. Would thoroughly recommend.

Lorraine Jarvis
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I found the service to be top quality, from the initial contact with Natalie, through to the engineer Barry who came out to fix my tub. Can’t fault it and would highly recommend!

Tom Chamlet
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A really great company which understands customer service.Kenny, Phil and Lorraine couldn't have been more helpful, they clearly have a passion for what they do and take a pride in doing it well.Thank you for your professionalism, speed and friendly service.

Martin Bushnell
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Firstly the owner was super helpful when I called to discuss the hot tub issue I have. Gave me a lot of time in trying to resolve it without a call out fee over the phone. The lady in the office was so warm and friendly trying to fit a visit around a hospital appointment. Barry turns up and he's very polite, really helpful and fixed the problem. Best home visit appliance experience I have had. Well done what an excellent team and company you run.

Jules Crook

The perfect balance of knowledge, passion for their product and outstanding customer service. We went to Hot Tubs Oxfordshire after reading previous reviews and wanting a company that would support us with aftercare. Carla and Kenny helped us through all our choices, a challenging space to locate the swim spa and kept us up to date throughout the process. No hard sales at all, just knowledgeable professionalism. We are delighted with our purchase and installation and look forward to working with them for aftercare.

Mr&Mrs Southwell
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Reliable and consistent service As a company we've used Hot Tubs Oxfordshire a few times now to troubleshoot issues with clients hot tubs/swim spas and their service has always been top notch. Most recently we asked them to repair a persistent leak on a swim spa for a long standing customer of ours, they were out within 48 hours and the problem solved. Phil who attended got great praise from our client and we are so very grateful she was looked after so well. We have every confidence in Hot Tubs Oxfordshire! Thank you team!

Mrs C

Excellent service.Kept updated on arrival time.Barry was very nice and polite.Very knowledgeable and gave us good tips on our hot tub.Everthing Kept clean and tidy.Would definitely use for our hot tubs servicing in the future. Thank you

Mrs Maggie Pope

Thank you to Hot Tubs Oxfordshire for a fabulous service, a family run business and we felt very much part of that family. Carla welcomed us from the very start, smooth install by your engineers today. Now we can't wait for tomorrow evening to start enjoying tub life!

Nikki Nurden
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