Protect Your Investment with Premium Service.

Supporting You Long After Installation

Our award-winning team is on hand to support the hot tubs and swim spas we supply and install, from servicing and maintenance to repair and relocation.

Our reputation for service is legendary. For us, it’s the backbone of our business.

We’re dedicated to looking after our customers and ensuring they continue to enjoy their investment long after it leaves the showroom.

By focusing exclusively on the hot tubs and swim spas we supply and install, we’re able to maintain the highest standards of care and long-term support for our customers.

Below are the main services we offer - if you’re unsure about eligibility, just get in touch and our team will be happy to advise.

Protect your investment

Spa Servicing

Servicing your hot tub or swim spa is just as important as looking after your car. It keeps everything running safely, efficiently and performing as it should.

Our expert team provides servicing for the hot tubs and swim spas we supply and install, with technicians trained specifically on the models we offer.

Regular servicing helps identify potential issues early and protects the long-term performance of your spa.

More about service

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Hassle-Free Spa Ownership

Maintenance Plans

Life gets busy - we get it.

Booking regular hot tub maintenance visits probably isn’t at the top of your to-do list. That’s exactly why we created hassle-free service plans for our customers.

We take care of everything - draining, cleaning, safety checks, and more - to keep your hot tub sparkling, safe, and always ready to use. Payments are set up via direct debit, making it effortless and one less thing to think about.

Our team will visit at regular intervals throughout the year, and we’ll always schedule your appointments at a time that works for you. So you can relax, knowing your spa is in expert hands - all year round.

See our plans

Moving Your Spa, Made Simple

Relocation

Whether you’re moving home or repositioning your spa within your garden, our experienced team can manage the entire relocation process with care and precision.

We provide relocation services for our customers’ spas, handling everything from safe drainage and disconnection to transport, reconnection and full recommissioning.

With the team who originally installed your spa overseeing the move, you can be confident it will be set up correctly and performing as it should in its new location.

More about relocation

Relocation Enquiry

Fast, Reliable, and professional support

Spa Repairs

Warranty Repairs - Fully Covered, No Hassle

If your spa is within its manufacturer warranty period, our service team will attend promptly and resolve the issue with complete peace of mind.

Parts and labour are covered under warranty, with no hidden call-out charges. Our technicians are trained specifically on the models we supply, ensuring accurate diagnosis and efficient first-time fixes.

Out-of-Warranty Repairs

We continue to provide expert repair support for our customers’ spas once they are outside their warranty period.

We’ll assess the issue, explain your options clearly and provide a transparent quotation before any work begins. Genuine parts and manufacturer-approved methods are always used to protect long-term performance.

Callouts & Repairs

Book a callout

Part Exchange Made Simple

Trade-in

If your current hot tub is becoming unreliable or costly to maintain, upgrading to a newer model can often be the smarter long-term decision.

We offer a straightforward part exchange programme, allowing you to trade in your existing spa, regardless of where it was originally purchased, and move into a premium model backed by full manufacturer warranty and dedicated aftercare.

Our team will guide you through the process clearly and professionally, ensuring a smooth transition from old to new.

More about trade-in

Part-Exchange Enquiry

“A great service from the beginning to the finish and emails are answered promptly. Booking was easy and efficient. Ross, the technician was very personable and knowledgeable and kept in touch with his arrival time at my property. He took time to explain what he was doing which I found helpful. i would definitely recommend this company.”

Jacqueline Palmer