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Multi Award Winning

Retailer of the Year

Reviews & Awards.


Since opening our doors, we’ve been honoured with over 25 industry awards - and counting.

These include standout accolades from the UK Pool & Spa Awards, such as Retailer of the Year, Spa Team of the Year, Showroom of the Year, Technician of the Year, and multiple awards for outstanding installations.

We’ve also earned recognition from Marquis Spas, BizX, and the prestigious Oxfordshire Business Awards (OXBA) - a testament to our unwavering commitment to quality, customer care, and excellence at every level.

We’re proud to be recognised for what matters most: exceptional service, trusted expertise, and genuine customer satisfaction.

Our Awards

2019

Spa Technician of the Year – Kenny Massey
Hot Tub Project of the Year

2020

Spa Retailer of the Year
Health & Wellness Project of the Year
Outstanding Marketing Initiative of the Year

2021

Spa Retailer of the Year
Pool and spa showroom of the year
UK Team of the year

2022

Hot Tub Team of the Year
Above-Ground Hot Tub Project Over £10K
Sunken or Semi-Sunken Hot Tub Project

2023

Spa Team of the Year
Hot Tub Retailer of the Year
Sunken or Semi-sunken Hot Tub Project

2024

Retailer of the Year
Above-Ground Hot Tub Project Over £10K
Spa Technician of the Year – Barry Nutt

"I was delighted to have found such a genuine, honest and professional company in hot tubs Oxfordshire, as I had been looking to buy a hot tub for some time. Not only does the marquis product stand out for its quality and performance but the service provided by Kenny & Carla is second to none. They both made my experience flawless and certainly got it right for me, Chris & the girls - we love our hot tub, it's made all three lockdowns so much easier to bear and we've had such a laugh in it as a family. We really appreciate the aftercare support and on- going maintenance services. Highly recommended! Amanda x"
Amanda Holden
Bushra Ahmed
Had a wonderful experience with Hot Tubs Oxfordshire. The team are professional, knowledgeable and courteous. Kieran and Barry got our long neglected hot tub up and running and Kieran was kind enough to give a detailed tutorial. The company is great with follow up queries and questions. So refreshing to have repairs and work done on the day they were scheduled without excuses or delays. Excellent!
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Andrew Sales
When our old hot tub broke I reached out to Carla and Kenny and they worked overtime to help us get a replacement in place. Amazingly they turned it all around in less than a week!! The installation went smoothly and as a result we had some extremely happy kids over the half term holiday!! It is a great company to deal with and they always go the extra mile to make sure you have everything that you need. I can highly recommend them and we are extremely happy with the Hot Tub they recommended.
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Allen Family
Outstanding experience with Hot Tubs Oxfordshire. The install team Kieron and Barry were very professional and friendly. The service and attention to details, maintenance advice and guidance on running the hot tub was invaluable and an overall awesome experience for us. Absolutely no hassle whatsoever getting the tub into the right spot. We are are very pleased we managed to find such a good reliable company for our hot tub purchase.. Thank you everyone we dealt with at Oxfordshire hot tubs.
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L Broyd
We have had an outstanding experience working with Kenny and the team at Hot Tubs of Oxfordshire. They were recommended by a friend and from our first visit to the showroom right through to install the team have been great to deal with. We are very happy with the quality of the products and the install. Highly recommended!
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Georgina St Marthe
Ross from Hot Tubs Oxford has been servicing and cleaning our hot tub for some time now, and we couldn’t recommend him more highly. He comes out quarterly, driving an impressive 2.5 hours each way to reach us, and always does an exceptional job. His work is thorough, with an incredible attention to detail, leaving our tub spotless every time. Ross is not only professional but also approachable, always happy to offer advice and take the time to explain things clearly. He’s a lovely guy and a real credit to his profession. If you’re looking for reliable, top-quality service, Ross, Kenny and the team are excellent.
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Darren Aston
From the initial contact, the service was outstanding. The calls and text alerts were clear and professional, and the team did a fantastic job of fitting and installing the hot tub exactly where we wanted it. The entire process was smooth, and their attention to detail made the experience seamless. We would highly recommend this indulgence to anyone looking for something fun, different, and uplifting. It truly improved our wellbeing, and I even found myself sleeping better!
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